Getting Started Guide
This page will allow you to familiarise yourself with important areas on
the Server101 web site such as Member and Merchant Services, Support,
The Member Services is the central area where all of your account
configurations take place such as email forwarding, mailbox setup, admin
and billing details. This is a secure area which requires your User ID and
password to gain entry.
For customers who have an account with ecommerce functionality, the
Merchant Services is the management area for an online store. This area
is user friendly with a wizard facility to assist customers in setting-up
and designing their store, maintaining products and processing orders.
Your User ID and password is also required to access this area.
information is available here.
DNS (Domain Name Service) is the means by which you are able to type an
easily remembered name to go to an internet address (URL), instead of
trying to remember an IP (Internet Protocol) address, which is a number.
The DNS "resolves" the URL to an IP address then homes in on the site.
� Setting up an existing Domain
You will need to amend the Name Server records with your Registrar to have
the domain function with your hosting account. This process is called a
delegation and can take approximately 24-48 hours to update around the
world. It is recommended that an existing hosting account remain
activated during this transition period, to avoid downtime in services.
The domain will also need to be mapped to your account within the Member
Primary Server Hostname....:
� Registering a new Domain
Primary Server Netaddress..: 18.104.22.168
Secondary Server Hostname..:
Secondary Server Netaddress: 22.214.171.124
You can register a (.com .org .net .au .tv .co.uk .org.uk .ca .us .info .biz)
domain at Server101. Domains registered with Server101 will be
automatically delegated to our name servers. The registration process
takes approximately 24 hours to propogate to the internet. If you are
looking at registering a country code specific domain you can find a list
of cc domains here. The domain will also need to be mapped to
your account within the Member Services section.
If you register your domain elsewhere, the registrar will either request
the DNS servers to use for your domain or default the settings to their
If the settings are defaulted, you will need to go the the account
management area for the Registrar and amend the records as described
� Transferring your domain
If you wish to transfer your domain to Server101, you can complete a
Prior to completing a transfer request, you should ensure your contact details are
up-to-date as your existing Registrar will forward an authorisation
request to the contact email on record as part of the transfer process. Requests
should be made no later than 14 days prior to the registration expiry
date. Regardless of when the transfer request is submitted, the renewal
period is added to the existing registration period.
Once your domain has been delegated and mapped to your account, you can
set up your mail options within the Member Services section.
� Pop Mailboxes
Setting up a POP email account creates an actual mailbox, where your mail
is stored on the server. To read and download your mail you either use an
email client such as Outlook Express (where email is downloaded to your
PC) or you can use the Webmail facility through your web browser. An
Email Helper feature is also available. If you wish to use a client-side
program to retrieve and send your mail, (such as Microsoft Outlook Express
or Netscape) follow these links to more detailed instructions on each
program. Microsoft Outlook Express
General Mail FAQ
� Email Aliasing
Email forwarding/aliases simply forward email to an existing email
account. So you could have email@example.com being forwarded to
your_mailbox@yourISP.com for example.
Please note - You cannot have an Alias and POP mail account of the same
name, as the POP will take priority and the email will not be forwarded.
Enter the Alias account name in the first field then the target email
address in the second.
If you are using Microsoft FrontPage, you will need to enable the
FrontPage extensions within the Member Services section before publishing
The FrontPage server extensions support the Microsoft FrontPage HTML
editor allowing page upload and server-side functions such as feedback
forms. Server101 offers the Microsoft FrontPage server extensions to all
users. Please review our Frontpage instructions to learn how to use
FrontPage with your Server101 account.
Creating your Website
Whether you hand code your web site or use a WYSIWYG editor such as
FrontPage (remember to enable the extensions) this part is up to you. You
can use a variety of languages such as PHP, Perl, JAVA/script, Flash,
D/HTML, and many others. If your new to web site design Builder.com has a
fairly thorough list of articles about all aspects of website design and
concepts. To upload your site use ftp.server101.com and your username and
password. However, if your using FrontPage please remember to use the
publish function from within FrontPage or else your site will not be
uploaded properly. If you have any problems please don't refrain from
sending an email about the issue and we'll return you a speedy response.
Good Luck with your new web site!! :)
Perl and PHP Websites
Server101 offers Perl and PHP scripting facilities on your hosting account. For further instructions on using CGI's on your account, please review our CGI Instructions page.
For security reasons, scripting is not enabled by default. Please use the CGI Request Form or email your request to firstname.lastname@example.org to enable this facility.