Sub Domains are extensions of your own domain/s which can be
mapped or pointed to a particular directory inside of your hosting account for example if your domain was yourdomain.com ...
These Sub Domains become mini sites that branch off your main site. These are useful
for categorizing areas of your website for a more corporate/professional image. Also
commonly used areas of your website can be easily remembered when assigned a Sub Domain
rather then trying to memorize a lengthy directory structure.
eg. promotion.yourdomain.com or yourdomain.com/promotions/current/a/081501/
without having to chop & change your website.
A Sub Domain is much like an internal redirect through Apache. When the Server receives a request
for a domain such
as shop.yourdomain.com it will look up the sub domain in the config and return the appropriate
details in the residing Document folder.
You will need to go through 2 steps: Step 1. You will have to go to the Add or remove Hostnames form
and create a new Hostname by entering the Hostname (hostname.yourdomain.com) you want and
select the domain where you would like to create the Hostname from the drop down list. To have it mapped
to your hosting account enter your account name.server101.com or domain into the Map to or leave it default. Once you have
completed creating your Hostname it is time to move on to the next step.
Step 2. Now go to the Add or remove Sub Domains area and Map
your Hostname to the appropriate directory under your hosting account by selecting the Sub Domain from the
Sub Domain drop down list on the left. Then enter the correct directory in the Document Root field (e.g. /members).
Once you have completed these 2 steps. It will take less than 1 hour to setup. Note: Once a new Hostname has been created your domain status will be
forced to unknown for around 1 hour this will not interrupt service to your website.
Make sure you have not deleted your Document Root for that particular account. We also have reports of customers
domains not resolving from time to time so it could be your DNS server at your ISP. If all else fails send an email to
Technically no. Although you can delete the Sub Domain and map it to a new Document Root.
It will only take about an hour for the changes to take effect.
If you would like to modify the Hostname you will have to delete the corresponding sub domains
if any and recreate them.